Ottobre 27, 2020

CRM 2016 licensing

In questo articolo cercheremo di capire quali sono i meccanismi di licensing di CRM 2016 online.

Questa versione di CRM prevede sostanzialmente 3 piani che dipendono molto dalla versione di Office 365 che viene abbinata:

Professional (per chi è già in possesso di un piano Office 365 >= E3):

  • Social listening
  • Social media analytics
  • Workflows and approvals
  • Sales automation
  • Customer service automation
  • Unified Service Desk
  • Sales campaigns
  • Reports and personal dashboards
  • Integration via web services
  • Mobile access
  • Access to customizations and extensions
  • Full mobile offline access

Professional:

 

  • Social listening
  • Social media analytics
  • Workflows and approvals
  • Sales automation
  • Customer service automation
  • Unified Service Desk
  • Sales campaigns
  • Reports and personal dashboards
  • Integration via web services
  • Mobile access
  • Access to customizations and extensions
  • Full mobile offline access

Sales Productivity

 

  • Microsoft Dynamics CRM Online Professional
  • Office Suite 2016
  • Online Conferencing
  • Instant messaging and Skype connectivity
  • Cloud-based call management
  • PSTN Conferencing (in select geographies)
  • Advanced email and calendars
  • Advanced Security
  • Analytics tools
  • Mobility

I prezzi vanno da 50$ per utente per mese per il piano Professional che prevede Office 365 fino a 85$ per utente per mese per il piano Sales che prevede anche la versione E5 di Office 365

 

 

About The Author

Founder & CEO of Logol AG www.logol.com Microsoft MVP Business Solutions Active member of Scrum Alliance with the certifications CSM and CSP I got Microsoft MCP, MCPD, MCTS certifications as well.Logol, pioneering specialist in the field of cloud-enabled digital transformation, is the first operator specifically created to implement modular programs designed to unleash breakthrough innovation and rationalize business processes. Founded and directed by an award-winning expert tapping directly into the vision of leading IT companies and spearheading forward-thinking digitalization projects, Logol addresses the needs of enterprises in all sectors as they embrace new technologies and organizational change in the era big data and artificial intelligence. Logol helps organizations leverage the power of the most advanced cloud technologies, offering end-to-end consultancy for total digital transformation and business process automation, employing agile methodologies and change management techniques for smooth transitions towards new business paradigms. Digital transformation programs are a milestone in a company’s business evolution and can be the basis of their success. Accompanying clients as they transform their business processes, Logol assists them in rethinking not only the scope of their technologies, but also the strategy, mindset and company culture that make digital transformation viable and effective. As digital transformation programs are successful only if approached with the highest professional competence, Logol selects and employs brilliant professionals who demonstrate outstanding technical expertise in the most advanced information technologies, in depth strategic knowledge of business processes and innovation, and refined soft skills to better support people and organizations facing change. Logol is headquartered in Switzerland and addresses the needs of both public and private sector players by promoting a comprehensive and proactive approach to digital transformation as a necessary step for inclusion and competitiveness in today’s digital economy.

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